WE wish to express our thanks to our local TV engineer, Mr Harris of Castle Street, for his honest and fair trading. Instead of carrying out expensive repairs, he advised us that the cause of malfunction in our TV set was a manufacturing fault, and supplied a report to the retailer.

Our thanks also go to Argos Ltd for accepting responsibility and immediately offering a free choice of a replacement receiver.

It is splendid to know that fair trading is alive and well in Trowbridge. Thanks again to both parties.

U Barber, Trowbridge